Terms and Conditions

All activities operated by Biking.ie (“the Company” or "we") are sold to the signatories (“the Clients” or “you”) subject to the following conditions:

1. Booking

On receipt of a completed booking form and the Company will invoice you for the total cost of the activity. Final payment must be made no later than two days before the activity day. The Company reserves the right to cancel your booking should payment be received late. Payment can also be made on the day if previously arranged.

2. Your contract with us

Details of exactly what is and is not included in your contract with the Company are shown on the respective information page for each activity type. You should be familiar with the details of this before booking.

3. Cancellation by you

On receiving written notice of your cancellation, you will be charged the following part of your total tour/lesson cost as a cancellation fee:

7 -14 days notice, pay 50%
3 - 6 days notice, pay 80%
< 3 days notice, pay 100%.

The Company reserves the right to refuse any request to transfer to another tour/lesson.

4. Cancellation by the company

a. The Company will only cancel your tour/lesson if it is forced to do so by unusual or unforeseeable circumstances, such as war, unrest, injury to guide, minimum numbers not met. The minimum number of rider for a mountain bike lesson is 3, the minimum number of riders for a guided bike tour is 4.

b. The company reserve the right to cancel the tour/lesson and/or make significant modifications to the tour/lesson.

c. If the Company cancels your tour/lesson you will be offered an alternative. If this is not acceptable the Company will refund monies received in respect of the cost of the tour/lesson. We will not be liable for any other expenses which you have incurred as a result of your booking.

5. Tour/Lesson changes

This type of activity will always be subject to changes in itinerary and it is a fundamental condition of your booking that you accept this. You must accept that the web site dossiers are to give you a guide as to what to expect from your activity day but that there will still be considerable flexibility when on the tour/lesson.

6. Tour/Lessons leaders

You must abide by the authority of your tour/lesson leaders. If they believe that your behaviour presents any risk to the safety of the group you may be asked to leave the group. You will not be entitled to any refund.

7. Complaints

If you have a complaint about your tour/lesson you should communicate it to the leader so that remedial action can be taken if possible. In any event you must notify the Company of any complaint, in writing, within 7 days of the tour/lesson finish.

8. Insurance

Before coming on a tour/lesson you must have adequate insurance. If you have your own policy, full details of this must be supplied to the Company with or before final payment, and a full copy of the policy given to your tour/lesson leader on arrival.

9. Company responsibilities

The Company accepts no responsibility for any damage or loss arising from a failure to carry out the contract, or in the process of carrying out the contract, as a result of a) actions by the Client or b) unusual and unforeseeable circumstances beyond the control of the Company or c) any event which the Company, even with all due care, could not foresee or forestall or d) the theft of or damage to bicycles or other equipment or injury to the Client which occur as result of cycling on or off a road, or while in transit in any vehicle, or at any other time during the tour/lesson. Where the Company is found to be liable for any damages, howsoever arising, these damages shall be limited to the price paid for the tour/lesson.

10. Provision of Information

Any information provided by the Company or it’s representatives is done so in good faith but without any liability on the part of the Company or it’s representatives. The Client remains responsible for finding out any information necessary.

11. Bike Hire

a) All hired bikes remain the property of the Company and shall not be sold, hired or loaned out by the Client.
b) The Client acknowledges that the bike hired is in good condition and undertakes to return the bike and any accessories in that same condition, or to make a payment to the Company, immediately on demand, sufficient to return the bike to that condition.
c) The Company shall not be liable for any damage or loss arising from the Clients use of the equipment. The Client shall indemnify the Company against any claim howsoever arising as a result of the Client’s use of the bike during the period of hire.
d) In the event that the bike and/or any accessories are lost or stolen the Client shall indemnify the Company for the costs of replacing those items. Should the equipment subsequently be returned in a satisfactory condition these moneys will be repaid.
e) The Client will ensure that the bike is adequately secured when not in use and will immediately notify the Company or one of it’s representatives in the event of any theft, loss, breakdown or other occurrence relating to the bike or associated accessories.
f) All moneys due in relation to the hire of bikes will be added to the tour/lesson cost.

12. Other Activities

The Company acts as agent only in respect of all activities, whether or not included in the tour/lesson price, which are organised and operated by any other company. Your contract will be directly with the activity provider and subject to their booking conditions.

13. Transfers and Transportation

In the event of an accident during a transfer, the Company is not responsibile for any personal injury to the client. The loss, damage or delay of belongings are the responsibility of the client.

14. Image and Video Consent

The Client herby consents to the use of their images and videos being used by the Company for promotional and non promotional purposes. If you the Client do not consent to the use of an image or video in which you appear you must inform the Company in writing 7 days prior to the commencement of the tour. The Company reserves the right to use images and videos taken on Biking.ie tours/lessons however they wish.